www.serendiptychildcarecentre.com
Ontario
Windsor
La Salle
Child Care General
active
No affiliations
No associations
ServiceRating
Serendipity Childcare Centre has received 12 rating(s) and 12 review(s), resulting in an average rating of 3.90 on a scale from 1 to 5. The overall rating for this childcare provider is very good.
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Anonymous visitor
This daycare is a second home to our son. The staff are always caring and make him feel so welcome. He never wants to leave when I come to pick him up!
Was this review helpful to you? Rating [ 4.60 ]
Anonymous visitor
Excellent Childcare Centre! I am always comfortable leaving my children in the care of these incredible, caring workers! Thank you to all of the staff.
Was this review helpful to you? Rating [ 4.45 ]
Anonymous visitor
My daughter enjoys her time at Serendipity. The staff an owners are very professional and great to deal with. I can call anytime throughout the day and everyone knows who I am and who my child is....it truly is a home away from home for my daughter. Thank-you and keep up the great work!
Was this review helpful to you? Rating [ 3.75 ]
SK
My child attend the daycare for almost a year. Had many issues, floors being dirty, other infants being allowed to chew on my child's bottles, unprofessional staff, six month old only being fed once all day, child not taken outside for 3 months straight because it was Jan-Mar and the staff didn't want to be cold. The biggest issue was when they continue to break the Day Nurseries Act by under staffing the infant room on multiple occasions. It happen seven times that I am aware of that they had more than 3 babies per staff in the morning. They weren't any extra staff in the building and if there was a fire during this time, I am convinced children would die. They also broke the Day Nurseries Act by combining older children into the infant room. On multiple occasions I spoke with the owners about the under staffing in the infant room. They were not willing to add an additional worker during this time, despite they are required to by law. I paid on average a thousand dollars a month to this daycare that routinely put my child at risk. I eventually pulled by child from this daycare because it was no longer safe. I was also forced to report them for their failure to comply with the Day Nurseries Act. I would not recommend this daycare to anyone who wants their children to be safe. There are better options than this and daycares that follow the staff to child ratios.
Was this review helpful to you? Rating [ 1.85 ]
NK
Dangerous environment in the infant room. One ECE worker was always rude and needed a course on professionalism. Owners care more about the bottom line then about the safety and well being of the babies.
Was this review helpful to you? Rating [ 1.70 ]
Profile ID: SRCA-CHC-O-4309