ServiceRating - Canadian ChildCare Providers

Staff - Personnel working for this provider

Always very caring, respectful and professional

Caring, respectful and professional

Mostly caring, respectful and professional

Frequently impolite and unprofessional

Always very impolite, disrespectful and unprofessional

Cleanliness & Hygiene - How clean is the facility?

Spotless and very high hygiene

Very clean and hygienic

Clean and hygienic

Needs a clean up and better hygiene

Very dirty and lacks hygiene

Safety - How safe do you think the facility is?

Always feels very secure, comfortable and safe

Feels comfortable, secure and safe

Secure and safe

Sometimes feels unsafe

Unsafe and dangerous

Facilities & Equipment - How would you describe the environment in the facility?

Enriching, highest quality and delightful environment

Enriching, high quality and comfortable environment

Appropriate and comfortable environment for the kids

Sometimes damaged and poor quality

Damaged and very poor quality

Programming & Curriculum - How would you describe program and curriculum that this childcare provider follows?

Broad range of enriching, diverse and individualized activities

Various enriching, diverse and individualized activities

Activities are appropriate and diverse

Rarely activities are enriching and individualized

Lack of enriching and individualized activities

Food & Nutrition - How would you best describe the food served to the kids?

Homemade daily from fresh produce

Mostly homemade daily from fresh/frozen produce

Made daily from fresh/frozen/canned produce

Often heated pre-made food (such as pizza) and junk food

Mostly heated pre-made food (such as pizza) and junk food

Communication with Parents - Describe how well are parents informed and updated.

Parents are very well informed and updated everyday

Parents are very well informed and updated

Parents are well informed and updated

Parents are rarely informed and updated

No communication with parents

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Serendipity Childcare Centre

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